Shipping & Returns


We currently ship to the following countries:

Spain (Peninsula and Balearic Islands), Portugal (Peninsula), Germany, Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Slovakia, Slovenia, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, UK, Romania, Sweden.

Shipping costs

Spain and Portugal (Peninsula) - €3.50. Free shipping costs from €50.

- Balearic Islands - €4.50. Free shipping costs from €50.

- EU Zone 1: Germany, Austria, Belgium, Czechia, Denmark, Slovakia, Slovenia, France, Hungary, Ireland, Italy, Luxembourg, the Netherlands, Poland, United Kingdom* - €9.90. Free shipping costs from €100.

- EU Zone 2: Croatia, Estonia, Latvia, Lithuania, Sweden - €22.50. Free shipping costs from €150.

- EU Zone 3: Bulgaria, Finland, Greece, Romania - €27.00. Free shipping costs from €180.

*Shipments to the UK may incur additional costs such as applicable VAT and duties when clearing customs. Ganbatte Superfoods is not responsible for this cost.

Shipments to the United Kingdom may incur additional tax and duty charges when going through customs. Ganbatte Superfoods is not responsible for these costs.

Canary Islands, Ceuta, Melilla, Gibraltar, Andorra and the rest of the world.

Write to us at and we will gladly study the shipping costs of your case.

Shipment preparation

In the event that Ganbatte Superfoods does not have any of the products in your order in stock, you can reserve your order by clicking on the "pre-order" button. The product will be sent to you when it is in stock. You will not be charged any amount until the order has been shipped.

Right of withdrawal

You have the right to withdraw from this contract within a period of 14 calendar days without justification. The withdrawal period will expire 14 calendar days from the day you or a third party acquired material possession of the goods.

Consequences of withdrawal

In the event of withdrawal on your part, we will refund all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the least expensive delivery method). that we offer) without any undue delay and, in any case, no later than 14 calendar days from the date on which the order(s) resulting from the withdrawal arrive at the Ganbatte Superfoods facilities.

We may withhold reimbursement until we have received the goods, or until you have provided proof of return of the goods, depending on which condition is met first.

The term will be considered fulfilled if you return the goods before said term has expired.

You will only be responsible for the decrease in value of the goods resulting from handling other than that necessary to establish the nature, characteristics and operation of the goods.

Products excluded from the right of withdrawal

In accordance with the applicable regulations, the legal right of withdrawal may not be exercised in the case of Orders related to:

-The supply of items that have been unsealed after delivery and that cannot be returned for reasons of hygiene or health protection.

Therefore, the Buyer is warned of the fact that he will not be able to enforce his legal right of withdrawal with respect to items unsealed by the Buyer whose marketing by Ganbatte Superfoods entails risks for reasons of hygiene or protection of the health of consumers ( eg: care products, makeup, immediate consumption products, food, etc.).

Devolution costs

In accordance with the applicable regulations, the costs of returning the products will be borne by the Buyer, except in the case of non-conformity of the products delivered with the Order (in which case the return costs will be borne by Ganbatte Superfoods).

    Withdrawal form model

    • To the attention of Dto. customer service
    • I hereby inform you/we inform you that I withdraw from my/we withdraw from our contract of sale of the following good (name of the product)
    • Ordered on/received on (order date)
    • Order number
    • Name of the consumer and user or consumers and users
    • Domicile of the consumer and user or consumers and users
    • Signature of the consumer and user or consumers and users
    • Date